Step
11:
When We Make a Mistake, We Should Accept It immediately and Willingly When
I am wrong,
Some
people live and learn while others live and never learn. Mistakes are to be
learned from.
The greatest mistake a person can make is to repeat it. Don't
assign blame and make excuses. Don't dwell on it. When you realize your
mistake, it is a good idea to accept it and apologize. Don't defend it. Why?
Acceptance disarms the other person.
Step 12:
When the Other Person Realizes and Admits That He Has Made a Mistake, Congratulate Him and Give Him a Way Out to Save Face If we don't let him save face, we are hurting his self esteem.
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